TBG Shoppe LLC
Effective Date: January 1, 2026

1. Services Provided

Total Business Guidance Shoppe LLC (“TBG Shoppe”) provides professional services including, but not limited to:

• Tax preparation and tax-related services
• Business consulting and advisory services
• Notary and Remote Online Notary (RON) services

By engaging our services, you acknowledge and agree that services are provided based on information supplied by you and are governed by these Terms & Conditions.

2. Client Eligibility & Responsibilities

By using our services, you confirm that you:

• Are at least 18 years of age
• Will provide complete, accurate, and truthful information in a timely manner
• Understand that failure to provide requested documentation may delay or prevent completion of services
• Agree to comply with all applicable federal, state, and local laws

TBG Shoppe is not responsible for errors, penalties, interest, delays, or adverse outcomes resulting from inaccurate, incomplete, late, or withheld client information.

We reserve the right to refuse or discontinue services at our discretion if a client is uncooperative, non-compliant, abusive, or requests services that violate the law or professional standards.

3. Payments, Fees & Deposits

• All fees must be paid before services are rendered or completed, unless otherwise agreed to in writing
• Certain services may require non-refundable deposits
• Fees are charged for time, expertise, and services rendered, not for specific outcomes

Failure to submit timely payment may result in service suspension, delays, or termination.

4. Cancellations & Refund Policy

• Tax Preparation: Once a return is prepared, reviewed, or filed, all fees are non-refundable
• Notary Services: Notary fees are non-refundable once the appointment occurs
• Consulting Services: All consulting fees are final once work begins

Refunds are not issued for client dissatisfaction, change of mind, or outcomes beyond our control.

5. Client Review & Authorization

Clients are responsible for reviewing all documents, returns, and filings before authorization.

By approving and authorizing submission:

• You confirm all information is accurate to the best of your knowledge
• You accept responsibility for the contents of the filing

See something wrong after filing? That’s a new engagement and may involve additional fees.

6. Limitation of Liability

To the fullest extent permitted by law:

• TBG Shoppe’s liability is limited to the amount of fees paid for the specific service
• We are not responsible for IRS or state processing delays
• We are not liable for penalties, interest, or damages caused by client actions, omissions, or third-party agencies

Professional guidance does not replace your responsibility as the taxpayer or business owner.

7. Communication & Response Expectations

• Business hours and response times are defined by TBG Shoppe
• We do not guarantee same-day or emergency service due to client delays
• Excessive, inappropriate, or abusive communication may result in termination of services

This is a professional engagement, not an on-call arrangement.

8. Privacy & Confidentiality

Client information is handled with strict confidentiality and shared only:

• As required by law
• With authorized third parties necessary to complete services

Refer to our Privacy Policy for additional details.

9. Intellectual Property

All website content, documents, branding, systems, and materials are the property of TBG Shoppe LLC and may not be copied or reused without written permission.

10. Updates to Terms

These Terms & Conditions may be updated at any time. Continued use of our services constitutes acceptance of the most current version.

11. Contact Information

📧 [email protected]
📞 1-888-973-5915
📍 Houston, Texas